Frequently Asked Questions

Everything you need to know about KC Stories

  • What is KC Stories?
    KC Stories is a platform where users can read and publish Tamil stories, novels, and creative writing content.
  • Is KC Stories free to use?
    Yes, reading content is completely free. Some premium features may be introduced in the future.
  • How can I publish my story?
    You need to contact the support team, and they will create an account for you. Once you receive access, you can log in as an author.
  • Can I edit my story after publishing?
    Yes, authors can edit their stories unless restricted by admin review or moderation rules.
  • Can I delete my account?
    Yes, you can request account deletion by contacting the support team or admin.
  • Is my content safe on KC Stories?
    We take reasonable measures to protect content, but authors are advised to keep backups of their work.
  • Can I copy stories from the website?
    No. All content is protected by copyright laws and cannot be reused without permission.
  • Who owns the content?
    The original author owns the content, while KC Stories has permission to display it on the platform.
  • How can I contact support?
    You can contact us via the website contact form or the official support email.
  • What happens if I purchase a new plan while an active plan is running?
    If you purchase a new plan while your current plan is still active, your existing plan will be replaced immediately. Any remaining validity from the current plan will not be carried forward.
  • Will I lose access to books from my previous plan?
    Yes. When a new plan is activated, all books unlocked under the previous plan will be removed and replaced based on your new plan selection.
  • When does my plan start?
    Your plan starts immediately after successful payment and is valid only for its defined duration.
  • Do you offer refunds after purchasing a plan?
    No. All payments are final and non-refundable once the plan is activated.
  • What payment methods are supported?
    We support secure online payments through Razorpay, including UPI, debit cards, credit cards, and net banking.
  • Is my payment information secure?
    Yes. All payments are processed securely via Razorpay. We do not store your card or banking details on our servers.
  • What happens if my payment fails?
    If your payment fails, no amount will be deducted. If an amount is deducted due to a technical issue, it will be automatically refunded by your bank within a few working days.
  • Do I need to agree to Terms & Conditions before payment?
    Yes. You must agree to our Terms & Conditions before completing any purchase. This confirms your understanding of plan rules, including plan replacement and content access changes.
  • Will I receive an invoice after payment?
    Yes. A system-generated invoice will be available after successful payment for your records.